Office/Sales Support Associate

PDC International, located in South Norwalk, CT, engineers, manufactures and distributes machinery for applying Heat Shrinkable Tamper-Evident Seals and Sleeve Labels worldwide to such customers as Kraft Foods, Johnson and Johnson, Proctor & Gamble, Unilever, Nestle and others.

PDC just celebrated over 50 years of business as an industry leader and has been recognized as a Connecticut Top Workplace.

Responsibilities include:

  • Distributing leads to sales team associates
  • Maintaining an organized filing system for the sales team
  • Handling all administrative duties for the sales department, including preparing sales proposals and their receipt to client
  • Answering Incoming Calls and Directing to Appropriate Party
  • Maintaining customer database – HubSpot and Outlook
  • Compile literature, maintain inventory
  • Update quotes and pricing when applicable
  • Assisting management as needed
  • Data entry duties in regards to sales figures and other key data
  • Creating and processing sales orders in a timely manner
  • Expediting requests, rush orders, altering sales orders and shipping information as required
  • Entering Orders into our ERP System (Macola)

Job Skills & Qualifications:

  • Excellent interpersonal skills and friendly personality
  • Computer literacy: In addition to data entry and typing, the candidate needs to have knowledge of basic spreadsheet and word processing by demonstrated skills in Microsoft Office products such as Excel and Word
  • Time management and organization, to handle multiple projects at one time and completing tasks efficiently and quickly
  • Customer service: Need to have strong professional conversation etiquette, especially in person and over the phone when interacting with company representatives, clients and customers
  • Problem-solving: Should be able to use critical thinking to resolve issues


  • Hourly compensation commensurate with experience


  • Health Insurance
  • 401K with company match
  • Company-paid Life Insurance
  • Paid Vacation
  • Holidays

To Apply 

Fill out the form on this page or email your resume, cover letter, and salary requirements to

No phone calls please….