--- title: "Beyond Installation: How PDC Supports Customers for the Life of Their Shrink Sleeving Equipment" description: Learn how PDC supports shrink sleeving equipment for life with installation, 24/7 tech support, preventative maintenance, training, and refurbishing. image: https://resources.pdc-corp.com/hubfs/pdc-blog-2601-2.png --- [![](https://www.pdc-corp.com/wp-content/themes/pdc/template/header/header-logo.png)](https://www.pdc-corp.com/) ![](https://www.pdc-corp.com/wp-content/themes/pdc/template/header/header-logo-alt.png) - [PDC Shrink Lab](https://resources.pdc-corp.com/request-a-shrink-lab-test) - [History](https://www.pdc-corp.com/history/) - [Our Team](https://www.pdc-corp.com/our-team/) - [Why PDC](https://www.pdc-corp.com/why-pdc/) - [About Us](https://www.pdc-corp.com/about-us/) - [» Se habla Español](https://www.pdc-corp.com/se-habla-espanol/) - [Request Quote](https://resources.pdc-corp.com/talk-to-a-pdc-expert-0) - [Contact Us](https://www.pdc-corp.com/contact-us/) - 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[Technology](https://www.pdc-corp.com/why-pdc/) - [About Us](https://www.pdc-corp.com/about-us/) - [Our Team](https://www.pdc-corp.com/our-team/) - [History](https://www.pdc-corp.com/history/) - [Efficiency & Uptime](https://www.pdc-corp.com/why-pdc/efficiency-and-uptime/) - [Industries](https://www.pdc-corp.com/industries/) - [Food](https://www.pdc-corp.com/industries/food/) - [Beverage](https://www.pdc-corp.com/industries/beverage/) - [Pharmaceutical](https://www.pdc-corp.com/industries/pharmaceutical/) - [Dairy](https://www.pdc-corp.com/industries/dairy/) - [Beer, Wine & Spirits](https://www.pdc-corp.com/industries/beer-wine-and-spirits/) - [Personal Care](https://www.pdc-corp.com/industries/personal-care/) - [Industrial/Household](https://www.pdc-corp.com/industries/industrial-household/) - [Products](https://www.pdc-corp.com/products/) - [Tamper Evident Banding Machinery](https://www.pdc-corp.com/tamper-evident-banding-machinery/) - [50, 60, 65 Series Shrinksealers](https://www.pdc-corp.com/machines/50-60-65-series-shrinksealers/) - [75, 90 Series Shrinksealers](https://www.pdc-corp.com/machines/75-90-series-shrinksealers/) - [F Series Shrinkbanders](https://www.pdc-corp.com/machines/f-series-shrinkbanders/) - [R Series Shrinkbanders](https://www.pdc-corp.com/machines/r-series-shrinkbanders/) - [Shrink Sleeve Labeling Machinery](https://www.pdc-corp.com/shrink-sleeve-labeling-machinery/) - [50, 60, 65 Series Shrinksealers](https://www.pdc-corp.com/machines/50-60-65-series-shrinksealers/) - [75, 90 Series Shrinksealers](https://www.pdc-corp.com/machines/75-90-series-shrinksealers/) - [R Series Shrink Labelers](https://www.pdc-corp.com/machines/r-series-shrink-labelers/) - [Shrink Tunnels](https://www.pdc-corp.com/shrink-tunnels/) - [Hot Air & Infrared Radiant Shrink Tunnels](https://www.pdc-corp.com/shrink-tunnels/hot-air-infrared-radiant-shrink-tunnels/) - [Steam Shrink Tunnels](https://www.pdc-corp.com/shrink-tunnels/steam-shrink-tunnels/) - [Multipacking & Twin Packing](https://www.pdc-corp.com/multipacking-twin-packing/) - [Contract Sleeving](https://www.pdc-corp.com/contract-sleeving/) ![](https://www.pdc-corp.com/wp-content/themes/pdc/template/header/header-logo-mobile.png) ![](https://www.pdc-corp.com/wp-content/themes/pdc/template/header/header-logo-alt.png) - [Home](https://www.pdc-corp.com/) - [Products](https://www.pdc-corp.com/products/) - [– Tamper Evident Banding Machinery](https://www.pdc-corp.com/tamper-evident-banding-machinery/) - [– Shrink Sleeve Labeling Machinery](https://www.pdc-corp.com/shrink-sleeve-labeling-machinery/) - [– Shrink Tunnels](https://www.pdc-corp.com/shrink-tunnels/) - [– Multipacking & Twin Packing](https://www.pdc-corp.com/multipacking-twin-packing/) - [– Contract Sleeving](https://www.pdc-corp.com/contract-sleeving/) - [Industries](https://www.pdc-corp.com/industries/) - [Resources](https://www.pdc-corp.com/resources/) - [Why PDC](https://www.pdc-corp.com/why-pdc/) - [– Technology](https://www.pdc-corp.com/why-pdc/) - [– About Us](https://www.pdc-corp.com/about-us/) - [– History](https://www.pdc-corp.com/history/) - [– Our Team](https://www.pdc-corp.com/our-team/) - [PDC Shrink Lab](https://www.pdc-corp.com/pdc-shrink-lab/) - [Contact Us](https://www.pdc-corp.com/contact-us/) - [Request Quote](https://resources.pdc-corp.com/talk-to-a-pdc-expert-0) - [Customer Service and Technical Support](https://www.pdc-corp.com/customer-service-technical-support/) # Blog # Beyond Installation: How PDC Supports Customers for the Life of Their Shrink Sleeving Equipment Beyond Installation: How PDC Supports Customers for the Life of Their Shrink Sleeving Equipment 4:50 Purchasing a new packaging system is a major investment. But for manufacturers, the real value of PDC shrink sleeving machinery is often most evident after the equipment leaves our facility and begins its long service life. At [PDC](https://pdc-corp.com/), installation isn’t the finish line. In fact, we see it as the *start* of a long-term service relationship: one that helps keep equipment running efficiently long after it ships. From supervised installation to 24/7 technical support to custom-tailored training, to eventual refurbishing, PDC is here to support your team through the long life cycle of your equipment.  ## Support Starts at Installation A successful equipment rollout sets the tone for long-term performance. That’s why PDC offers installation supervision to ensure systems are set up correctly and aligned with each customer’s production environment from day one. During installation, PDC’s experienced service professionals work closely with on-site teams to: - Verify proper setup and configuration - Calibrate systems based on the plant conditions - Address early technical questions - Ensure operators understand system fundamentals and receive training - Identify and resolve potential issues before production ramps up This hands-on approach helps shorten the learning curve and builds confidence early, so customers can move into production with fewer surprises. ## 24/7 Technical Support Across the U.S. Production doesn’t stop at 5 p.m., and neither does PDC’s service support! We offer [24/7 customer support](https://pdc-corp.com/customer-service-technical-support/) throughout the United States, so customers can reach a knowledgeable technician when issues arise. Whether it’s troubleshooting a mechanical concern or identifying replacement parts, we know fast access to real support helps keep production lines moving. Around-the-clock availability is especially critical for manufacturers with time-sensitive production schedules, where even short disruptions can have downstream impacts. ![PDC Machine Support ](https://resources.pdc-corp.com/hs-fs/hubfs/pdc-blog-2601-1.png?width=1200&height=1333&name=pdc-blog-2601-1.png) ## Preventative Maintenance That Protects Uptime Unplanned downtime is costly, but much of it is preventable with the right maintenance strategy. PDC’s service team offers **machine audits** and **preventative maintenance** programs designed to identify wear, alignment issues, or component fatigue before they lead to failure.  Proactive evaluations help customers: - Extend equipment lifespan - Reduce emergency repairs - Maintain consistent output quality - Plan maintenance around production schedules Customers gain a clearer picture of their equipment’s condition, plus a roadmap for keeping it running at peak performance. ## Training Built Around Each Customer’s Machine No two production environments are exactly alike, and PDC’s training reflects that. Instead of generic manuals, PDC provides training documentation tailored to each customer’s specific machine configuration. These customized resources help operators understand how their systems work (not just in theory). Training support may include: - Machine-specific documentation - Operational best practices - Maintenance and troubleshooting guidance - On-site or remote instruction as needed This tailored approach improves adoption, reduces error, and empowers teams to handle day-to-day operations with greater confidence. ![PDC Machine Technician ](https://resources.pdc-corp.com/hs-fs/hubfs/pdc-blog-2601-2.png?width=1200&height=826&name=pdc-blog-2601-2.png) ### Refurbishing Services That Extend Performance and Protect Uptime Ongoing support includes knowing when equipment can be upgraded or refurbished, rather than replaced.  PDC machinery is robust, lasting decades, and many customers refurbish, rather than need to replace. [PDC’s refurbishing services](https://pdc-corp.com/extend-the-life-of-your-equipment-with-pdc-refurbishing-services/) are a natural extension of our long-term partnership approach. Our team evaluates systems holistically, restoring and replacing critical components while preserving the original rugged equipment. Through professional refurbishment, customers can: - Extend the usable life of existing equipment - Restore performance without the cost of full replacement - Reduce unexpected breakdowns caused by worn components ## A Dedicated Team Focused on Long-Term Performance PDC’s service professionals understand the systems we support because we work with them every day. That level of engagement allows us to provide informed recommendations based on real-world performance. **A Long-Term Partnership, Not a One-Time Transaction** For PDC, customer support is never an afterthought or an add-on. It’s a core part of the value we deliver with every system. From installation supervision and 24/7 technical support to preventative maintenance, customized training, refurbishing and parts planning, we stay involved long after equipment is delivered. The result is a service model built around long-term success, so customers can focus on production, not problems. Topics: [packaging solutions](https://resources.pdc-corp.com/blog/topic/packaging-solutions) ### Subscribe to Updates ### Topics - [Shrink Sleeve Labeling (52)](https://resources.pdc-corp.com/blog/topic/shrink-sleeve-labeling) - [Tamper Evident Banding (29)](https://resources.pdc-corp.com/blog/topic/tamper-evident-banding) - [packaging solutions (20)](https://resources.pdc-corp.com/blog/topic/packaging-solutions) - [Shrink Tunnels (17)](https://resources.pdc-corp.com/blog/topic/shrink-tunnels) - [proprietary technology (6)](https://resources.pdc-corp.com/blog/topic/proprietary-technology) - [technology (6)](https://resources.pdc-corp.com/blog/topic/technology) - [Industry News & Events (4)](https://resources.pdc-corp.com/blog/topic/industry-news-events) - [Shrink film (4)](https://resources.pdc-corp.com/blog/topic/shrink-film) - [Shrink Sleeve Labeling 101 (3)](https://resources.pdc-corp.com/blog/topic/shrink-sleeve-labeling-101) - [package prototyping (3)](https://resources.pdc-corp.com/blog/topic/package-prototyping) - [Multipacking (1)](https://resources.pdc-corp.com/blog/topic/multipacking) - [Sustainability (1)](https://resources.pdc-corp.com/blog/topic/sustainability) - [Tamper Evidence (1)](https://resources.pdc-corp.com/blog/topic/tamper-evidence) - [food industry (1)](https://resources.pdc-corp.com/blog/topic/food-industry) - [food packaging (1)](https://resources.pdc-corp.com/blog/topic/food-packaging) - [personal care products (1)](https://resources.pdc-corp.com/blog/topic/personal-care-products) View All [![Test Your Product in Our Free Shrink Lab - PDC](https://no-cache.hubspot.com/cta/default/2068096/0eb706b4-9375-471b-9323-28382cc941c6.png)](https://cta-redirect.hubspot.com/cta/redirect/2068096/0eb706b4-9375-471b-9323-28382cc941c6) - [Products](https://www.pdc-corp.com/products/) - [Tamper Evident Banding Machinery](https://www.pdc-corp.com/tamper-evident-banding-machinery/) - [Shrink Sleeve Labeling Machinery](https://www.pdc-corp.com/shrink-sleeve-labeling-machinery/) - [Shrink Tunnels](https://www.pdc-corp.com/shrink-tunnels/) - [Multipacking & Twin Packing](https://www.pdc-corp.com/multipacking-twin-packing/) - [Contract Sleeving](https://www.pdc-corp.com/contract-sleeving/) - [Industries](https://www.pdc-corp.com/industries/) - [Food](https://www.pdc-corp.com/industries/food/) - [Beverage](https://www.pdc-corp.com/industries/beverage/) - [Pharmaceutical](https://www.pdc-corp.com/industries/pharmaceutical/) - [Dairy](https://www.pdc-corp.com/industries/dairy/) - [Beer, Wine and Spirits](https://www.pdc-corp.com/industries/beer-wine-and-spirits/) - [Personal Care](https://www.pdc-corp.com/industries/personal-care/) - [Industrial/Household](https://www.pdc-corp.com/industries/industrial-household/) - [Resources](https://www.pdc-corp.com/resources/) - [Videos](https://www.pdc-corp.com/resources/videos/) - [Testimonials](https://www.pdc-corp.com/resources/testimonials/) - [Blog](https://resources.pdc-corp.com/blog) - [In the Press](https://www.pdc-corp.com/resources/in-the-press/) - [Press Releases](https://www.pdc-corp.com/resources/press-releases/) - [Events and Tradeshows](https://www.pdc-corp.com/resources/events-and-tradeshows/) - [Brochures & Catalogs](https://www.pdc-corp.com/resources/brochures-catalogs/) - [Glossary of Terms](https://www.pdc-corp.com/resources/glossary-of-terms/) - [About Us](https://www.pdc-corp.com/about-us/) - [Why PDC](https://www.pdc-corp.com/why-pdc/) - [Our Team](https://www.pdc-corp.com/our-team/) - [History](https://www.pdc-corp.com/history/) - [PDC Shrink Lab](https://www.pdc-corp.com/pdc-shrink-lab/) - [Contact Us](https://www.pdc-corp.com/contact-us/) - [Careers](https://www.pdc-corp.com/careers/) - [Service & Support](https://www.pdc-corp.com/service-support/) ![](https://www.pdc-corp.com/wp-content/uploads/2016/07/footer-logos-300x243.png) ![shipping-logos](https://www.pdc-corp.com/wp-content/uploads/2016/07/shipping-logos.png)© PDC International Corp. 2026 PDC shrink sleeve machinery and other systems are shipped [![](https://www.pdc-corp.com/wp-content/uploads/2016/10/facebook.png)](https://www.facebook.com/pdcinternationalcorp/)[![](https://www.pdc-corp.com/wp-content/uploads/2016/10/linkedin.png)](https://www.linkedin.com/company/pdc-international-corporation)[![](https://www.pdc-corp.com/wp-content/uploads/2016/10/twitter.png)](https://twitter.com/pdcintlcorp)